Shipping policy

A beautiful piece deserves a beautiful journey.

At Satvika Jewels, every order is carefully inspected, thoughtfully prepared, and securely packaged before it begins its journey to you. We take every measure to ensure your jewellery reaches you safely and beautifully presented.

Complimentary Shipping

Enjoy free shipping on every Satvika order.

There are no additional standard shipping charges at checkout. Your order is carefully packed and handed over to our trusted delivery partner for its journey to you.

Order Processing

Every Satvika order goes through a quality check before dispatch.

We carefully verify the jewellery, packaging, and order details before handing your parcel to our shipping partner.

Orders are generally processed and dispatched after this quality-check process. During periods of high order volume, launches, promotions, or festive seasons, processing may take slightly longer.

Delivery Time

We offer an estimated delivery time of:

5–7 business days

Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Once your order has been dispatched, you will receive tracking information so you can follow your Satvika piece throughout its journey.

Order Tracking

Once your order is shipped, tracking details will be shared with you through the contact information provided at checkout.

You can use the tracking information to view the latest status and estimated movement of your package.

Please allow some time for the tracking information to become active after dispatch.

Delivery Address

Please ensure that your shipping address, phone number, email address, and other delivery details are entered correctly at checkout.

Satvika Jewels cannot be held responsible for delays or failed deliveries resulting from an incorrect, incomplete, or inaccurate address or contact information provided by the customer.

If you notice an error in your delivery details after placing your order, please contact our customer care team as soon as possible.

Delayed Deliveries

While we work closely with our delivery partners to provide a smooth experience, delivery times can occasionally be affected by circumstances outside our control, including:

  • Severe weather conditions

  • Public holidays

  • Regional restrictions

  • Courier service disruptions

  • High-volume shopping periods

  • Incorrect or incomplete delivery information

  • Unforeseen logistical delays

If your order appears to be significantly delayed, please contact our customer care team with your order number and we will be happy to assist you.

Delivery Attempts

Our delivery partner may make multiple attempts to deliver your order.

Please ensure that someone is available to receive the parcel and that your contact details remain reachable during the delivery period.

If a parcel is returned to us because of repeated unsuccessful delivery attempts, an incorrect address, or the recipient being unavailable, please contact our customer care team for assistance.

Your Unboxing

A small moment worth capturing.

Because your jewellery is carefully prepared before leaving our hands, we strongly recommend recording a continuous, unedited video while opening your parcel.

The video should begin with the sealed package and clearly show the package being opened and the jewellery inside.

This is especially important if the parcel or jewellery appears damaged upon delivery. The unboxing video is required to help us verify transit-related damage and process an eligible claim.

For complete details, please refer to our Return & Refund Policy.

Packaging With Care

Every Satvika piece is carefully secured and packaged before dispatch.

Our packaging is designed to protect your jewellery during its journey while preserving the sense of occasion that comes with receiving a Satvika piece.

From our hands to yours, with care at every step.

Contact Us

Have a question about your order or delivery?

Our customer care team is here to help.

Please have your order number ready when contacting us so we can assist you more efficiently.

Satvika Jewels
Wear your story. Make it unforgettable.